SHARSENSE, the Shared Support Model is one of those solutions from Perceptive that aims to provide “Value for Money” Solutions, by innovatively designing the Application Support model in such a way that the customer is benefited to the maximum extent without compromising on the SLAs or Quality.
Having been supporting organizations of various size and complexity, globally, Perceptive Technologies understands the customers’ need and pain points and is known for developing innovative solutions that will meet their business imperatives and their budget. The team at Perceptive constantly works to enhance the quality of the SAP Eco system to ensure that the customers get solutions that are “fit for the purpose”.
How Does ShareSense Work?
“SHARESENSE is a product and a Solution framework from Perceptive Technologies that provides for advanced levels of optimization in the Application support costs right from the day one” .
How does it benefit the customer?
Sharesense provides the customer all the benefits of a Full Time Dedicated Support Model with no change in the Service Levels at significantly reduced.
Customer has the flexibility to choose from several models that are designed keeping in view varying requirements of customers.
Reduction in the support costs can range between 30% and 60% depending on the collaborative planning that Perceptive and the customer can do
